I was pressed (actually volunteered) in to action at the shop yesterday . As luck would have it, some guy stopped in...asked if we muzzled and when we said when we need to he said great...when can I bring in my dog for his nails. Of course we handle nails on a walk in basis so we said whenever. He returned about 15 minutes later. It was just after 4....I had just finished drying our last dog and he asked if we could bathe his dog. Since he wouldn't need grooming, just bath,brush and nails we said sure.
This 3 year old Rottie mix had a really cute sweet face. There was a puppy like quality to him.His name was Theodore and he answered to Teddy.
I took his owners contact information, added Teddy to our scheduling module and soon enough we were off to the bathing room.
Now do you remember the original question" Do you muzzle?"
Obviously there was a reason for his query.
About half way through his bath, as I was applying some conditioner to make his hair soft and shiny,wham-mo! He got me!
This dog named Teddy went from Teddy as in teddy bear to Ted as in Bundy in a flash.
Now I had a soaking wet version of Kudjo on my hands!
I managed to calm him down enough so I could wash off the cream rinse.
I opted to not try towel drying him off and went straight to using the dryer while he was still confined to the tub.
Once again, Kudjo appeared and it became obvious to me that I needed a new plan of action.
So I got a harness around his neck and escorted him out of the tub and into the drying cage.
He was not thrilled at this prospect either,still we seemed to come to a meeting of the minds.
He would stop thrashing about if I would stay and talk to him . So for the next hour that's what I did. We talked about life and attitudes and how if you treat people with respect they will reciprocate in kind.
He seemed to understand and eventually when Susan finished her last hair cut, it was time for Ted to get his manicure and pedicure.
We put the muzzle on with no problem .
Still we had a feeling that Kudjo had not left the building.
30 seconds later, our suspicions were confirmed.
There would be no nail care today....that was for sure!
I called his Dad and explained that the good news is Teddy was now nice and clean. The not so good news is he was still going to hear tap tap tap when Teddy walked on the hard wood floors because there was no way we could trim his nails.
When Ted's dad came to get him he was very understanding and said it was no big deal,he would take him to the vet as he normally does, He went on to regale us with other stories about how sweet Teddy turns into the beast from hell at the drop of a hat.
Really!
Okay maybe that bit of information might have been useful before I almost lost an arm!
Okay...so it wasn't a bad bite. I reacted quickly and his snarling gnashing teeth barely broke skin. Still.....it was as close as I have come to a real mishap.
Lesson of the day.....listen carefully!
When the first question is do you muzzle and when you reply yes, the customer replies GREAT! maybe you should rethink the situation!
Shavua Tov!
Movie Clip of the Day:
https://www.youtube.com/watch?v=SXn2QVipK2o
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